FAQS
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Do you take cash?
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We have a limited number or walk-in slots which are cash only however we do advise you to book online in advance to avoid disappointment.
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Is there parking on site?
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Yes, parking is located in The Victoria Multi-storey car park on East Parade (HG1 5LQ)
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Do we need to print our tickets?
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No need to print your tickets, you can use your Smartphone for your digital ticket; please ensure your phone is fully charged for the ticket and barcode to be legible.
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Can I bring my dog?
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No dogs or pets of any kind are allowed on site or to be left in cars in the car park at any time. With the exception of service/guide dogs.
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Do you offer discounts for students/Blue Light or NHS?
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With an apology, we do not offer any discounts for students/Blue Light or NHS workers.
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Will each child receive a present from Santa?
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Yes, every child ticket includes a present from Santa.